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Smart Elderly Care Health Management System Privacy Policy
1. Introduction
Beijing Ruichi Sifang Automotive Technology Co., Ltd. (hereinafter referred to as "we", "us", or "the Company") respects and protects the privacy of all users (hereinafter referred to as "you" or "User") of the Smart Elderly Care Health Management System. This Privacy Policy aims to inform you about how we collect, use, store, share, and protect your personal information when you use our services, as well as the rights you are entitled to.
Before using our services, please read and understand this Privacy Policy in its entirety. If you have any questions regarding this Privacy Policy, please contact us for consultation. If you do not agree with any part of this Privacy Policy, you should immediately stop using our services.
2. Information We Collect
2.1 Personal Information
To provide the functionalities of the Smart Elderly Care Health Management System, we need to collect the following personal information:
- Basic Identity Information: Name, gender, age, ID card number (for identity verification)
- Contact Information: Mobile phone number, emergency contact information
- Health Record Information: Medical history,
***allergies, current medication - Service Information: Information about the elderly care facility you reside in, care level, service period
2.2 Health Data
Through integration with Huawei Health Kit, we collect the following health data:
- Physiological Metrics: Heart rate, blood pressure, blood glucose, blood oxygen saturation, body temperature
- Activity Data: Steps, sleep duration and quality, activity trajectory
- Measurement Data: Weight, body fat percentage (if supported by device)
- Device Information: Model of Huawei wearable device, device ID, battery status
2.3 Device and Log Information
- Device Information: Device model, operating system version, unique device identifier
- Log Information: Service usage logs, error logs, operation logs
- Location Information: Location information collected for providing positioning services in emergency situations (requires separate authorization)
3. Purposes of Information Use
We strictly adhere to the principles of "legality, legitimacy, and necessity", using your information only to achieve the following purposes:
- Service Provision: Providing core functions such as real-time health monitoring, anomaly alerts, and health reports
- Security Assurance: Identifying account anomalies, preventing security incidents
- Health Management: Analyzing health trends, providing personalized health recommendations
- Communication: Sending health reminders, service notifications, emergency contacts
- Service Improvement: Optimizing products and services based on anonymized data
- Legal Obligations: Complying with requirements from regulatory authorities
4. Information Sharing and Disclosure
4.1 Sharing Principles
We will not share your personal information with any third party, except:
- We have obtained your explicit consent and authorization
- As required by laws, regulations, or judicial and administrative authorities
- To protect the life and property safety of you or others
- To achieve the purposes of use stated in this Privacy Policy
4.2 Specific Sharing Scenarios
- Sharing with Elderly Care Facilities: Your health data and basic information will be shared with the elderly care facility where you reside for providing care services
- Sharing with Emergency Contacts: In the event of a health emergency, we will notify your emergency contact
- Sharing with Huawei: To obtain health data, we will provide necessary information such as device identifiers to the Huawei Health Kit service
- Sharing with Service Providers: Sharing only necessary service support information with providers such as cloud services and SMS services
4.3 Information Transfer
We will not transfer your personal information to any company, organization, or individual, except:
- We have obtained your explicit consent
- Personal information transfer is involved in the event of company merger, acquisition, or bankruptcy liquidation
5. Information Security Protection
5.1 Technical Measures
- Encrypted Storage: Sensitive information is stored using AES-256 encryption algorithm
- Transmission Encryption: Full-process HTTPS/TLS 1.2+ encrypted transmission
- Access Control: Strict permission management and access auditing
- Security Audits: Regular security vulnerability scans and penetration testing
5.2 Administrative Measures
- Principle of Least Privilege: Employees can only access necessary information
- Security Training: All employees receive privacy protection training
- Emergency Response: Established emergency response plan for security incidents
- Regular Assessment: Annual privacy protection impact assessment
5.3 Data Storage
Your personal information will be stored on servers located within mainland China. We will take all reasonable and feasible measures to ensure data security:
- Storage Period: During your use of the service and for 2 years after service termination
- Data Backup: Daily automatic backups, dual backup mechanism
- Data Deletion: After the retention period expires, secure deletion or anonymization
6. Your Rights
You have the following rights regarding your personal information:
6.1 Right to Access and Correct
- You have the right to access your personal information
- If you find the information is inaccurate or incomplete, you have the right to request correction
6.2 Right to Deletion
You may request the deletion of personal information under the following circumstances:
- Our processing of information violates laws and regulations
- We collected or used personal information without your consent
- Our processing of information violates our agreement with you
- You no longer use our services
- We no longer provide services to you
6.3 Right to Withdraw Consent
You have the right to withdraw your consent to the processing of personal information at any time. After withdrawal of consent, we will no longer process the corresponding personal information.
6.4 Right to Account Cancellation
You can cancel your account by:
- Contacting the administrator of your elderly care facility to apply for cancellation
- Calling our customer service hotline to apply for cancellation
- Sending an email to
This email address is being protected from spambots. You need JavaScript enabled to view it. to apply for cancellation
6.5 Response Timeframe
We will respond to your request within 15 working days of receipt. If the situation is complex, we will notify you in advance and provide reasons.
7. Protection of Minors
Our services are primarily targeted at the elderly and their family members. If a minor needs personal information of their guardian, we require the guardian's consent and guidance.
8. Privacy Policy Updates
8.1 Update Scenarios
We may revise this Privacy Policy from time to time, mainly under the following circumstances:
- Changes in business functions
- Changes in laws and regulations
- Changes in regulatory requirements
- The need to protect user rights
8.2 Notification Methods
The updated Privacy Policy will be notified to you through:
- Push notifications within the system
- Announcements on the official website
- Email to your registered email address
Your continued use of our services constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions, comments, suggestions regarding this Privacy Policy, or need to exercise your personal information rights, please contact us through the following methods:
Company Name: Beijing Ruichi Sifang Automotive Technology Co., Ltd.
Contact Phone: +86 18519213808 (Weekdays 9:00-18:00)
Email:
Response Timeframe: We will reply within 15 working days of receiving your request.
Complaints and Reports
If you believe that our personal information processing activities have infringed upon your legitimate rights and interests, you may file a complaint or report to regulatory authorities such as cyberspace administration, telecommunications, public security, and market supervision.
1. Personal Information: Various information recorded electronically or by other means that can, alone or in combination with other information, identify a specific natural person or reflect the activities of a specific natural person.
2. Sensitive Personal Information: Personal information that, once leaked, illegally provided, or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment.
3. De-identification: The process of technically processing personal information so that it cannot identify a specific individual without the use of additional information.
4. Anonymization: The process of technically processing personal information so that the data subject cannot be identified, and the processed information cannot be restored.